Effective Date: September 25, 2026
Red Falls Timber Co. ("Red Falls Timber," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when you visit our website, communicate with us, or use our services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
1. Information We Collect
We may collect information you voluntarily provide to us when you interact with our website, including when you:
Submit a contact or inquiry form
Request information about our services or projects
Request a consultation or project discussion
Subscribe to communications or updates
Contact us by email or other means
Submit information related to a potential construction, procurement, or building-kit project
Depending on how you interact with us, this information may include:
Name
Email address
Phone number
Company or organization name
Project information
Project location
Information about your construction or development needs
Any other information you choose to provide in a message or inquiry
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, or other technologies.
This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Date and time of your visit
General geographic information
Website usage and interaction information
We use this information primarily to understand how visitors use our website, maintain website security, troubleshoot technical issues, and improve our website and services.
2. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide functionality, understand website traffic, remember preferences, and improve the user experience.
Cookies may be used for purposes such as:
Website functionality
Analytics and performance measurement
Understanding how visitors navigate the website
Security
Improving website content and user experience
Some cookies may be placed by third-party service providers that provide analytics, hosting, security, embedded content, or other website services.
You can configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality.
3. How We Use Your Information
We may use information we collect to:
Respond to inquiries and requests
Communicate with you about our services
Discuss potential projects and building requirements
Provide information about our products, services, and capabilities
Manage business relationships
Improve our website and services
Understand website usage and visitor behavior
Maintain website security and prevent fraud or abuse
Operate, maintain, and improve our business
Comply with applicable legal and regulatory requirements
We do not use information collected through our website for purposes unrelated to the operation of our business unless permitted or required by applicable law.
4. How We Share Your Information
We may share information with trusted third-party service providers when necessary to operate our website and business.
These service providers may assist with:
Website hosting
Website maintenance
Analytics
Email and communications
Form processing
Website security
Information technology services
Customer relationship management
We may also disclose information when we believe disclosure is necessary to:
Comply with applicable law or legal process
Respond to lawful requests from governmental authorities
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Investigate suspected fraud, security issues, or other unlawful activity
We do not sell personal information for monetary consideration.
5. Third-Party Websites and Services
Our website may contain links to websites operated by third parties, including partners, suppliers, professional organizations, social-media platforms, or other external websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and customer relationships, resolve disputes, comply with legal obligations, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
8. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Opt out of certain communications
Withdraw consent where processing is based on consent
Exercise other rights available under applicable privacy laws
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
9. Email Communications
If you provide your email address when contacting us, we may use it to respond to your inquiry or provide information related to your request.
If we send promotional or marketing communications, you may unsubscribe from those communications using the unsubscribe instructions provided in the applicable communication or by contacting us directly.
10. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
11. International Visitors
Red Falls Timber Co. is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States or other locations where our service providers operate.
Privacy protections in those locations may differ from those in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or applicable legal requirements.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to periodically review this page for the latest information about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Red Falls Timber Co.
The Catskills, New York
Email: hello@redfallstimber.com
Website: redfallstimber.com
Last Updated: September 25, 2026